RETURNS

If your product is damaged or defective contact us with your order number and we will immediately replace it

Refunds

We believe in our products so much that we offer a 2 Year Warrantly No-Hassle refund policy. If you're unhappy about your purchase, send us the product back and we'll refund your money immediately.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

*Please Note: We handle return/refund requests on a case by case basis, we will do whatever we can to make sure your experience with our company is satisfactory. Please email us at support@basspods.com to discuss your return/refund request and we will work with you.